AMC stands for Annual Maintenance Contract. It is also named Annual Maintenance Charges. An annual Maintenance Contract is an agreement between a firm, who renders maintenance and a consumer who has acquired a service. In simple words, it is an agreement entered by information technology companies or firms, or businesspeople with a service provider for repair and maintenance of IT infrastructure such as computers, printers, laptops, servers.

WHY AMC IS IMPORTANT?

AMC keeps an eye on IT maintenance and, with a good AMC in your workspace, your company need not bother. It is a contractual service provider that provides software and hardware maintenance at the office according to the rules specified in the contract.

What IT AMC Service Covers?

Different IT annual maintenance contract covers different services. But there are some common services which are almost covered in all contracts. Some of these are discussed below:-

Removal of virus:

When any virus attacks systems, it can wreak destruction in different ways like corrupting files, reformatting files, deleting files, slow computer performance, unexplained data loss, erratic computer behavior, frequent computer crashes, etc-etc.

It’s essential to have a specialist who can quickly eliminate the virus and protect the systems from viruses, malware, spyware, adware, and other similar components. The security steps, usually, include antivirus installation and firewall integration.

Single SupportWindow :

The IT AMC Dubai contract should include all PC repair needs no matter if it is about fixing the keyboard, CPU, printer, scanner, or any IT device.

Computer Hardware Renew/Removal:

Some people think that the renewal of hardware is not such important in the case of IT companies. But this is the wrong approach. Update/Renewal of hardware is equally important as the updating of software. SO time to time you need to add new hardware or renew an old one in an IT infrastructure for purposes, such as upgrades, non-functional devices, or outdated systems. Therefore, whenever a business requires the addition and/or replacement of hardware, the IT AMC service provider should support the same.

Monitor Maintenance:

Annual maintenance contract includes maintaining monitors in good working conditions and repairing parts, for example, monitor panel, power supply, adapter, main PCB if there is a problem.

Related Articles: What is IT AMC? Why IT AMC is important? And what IT AMC service covers?

Backup and Recovery of Data:

 Losing business data is not good for an organization’s status as well as performance. Hence, an annual maintenance contract that includes a strategic plan for data backup and recovery can help companies to work efficiently because it saves your time, money and also you don’t require to hire experts on a salary basis.

Updation of Software:

 A business needs to stay modernized to keep abreast of advanced technologies and innovation and, therefore, an annual maintenance contract should also cover this aspect. The service provider should keep applications modern with new software updates and new functions to assure more reliable performance. This further increases the productivity of your employees and also helps them to improve their working skills with the technology change.

 Conclusion:

I hope you got all the points which I have discussed above. If you thinking to go for an IT AMC contract then you need to find out whether that agency/company includes these services or not. After proper investigation, you have to choose the best AMC which can fulfill your needs. We are at the Greenedge provides the best IT AMC services in Dubai.

What is IT AMC? Why IT AMC is important? And what IT AMC service covers?