Do you know that AMC stands for Annual Maintenance Contract? Most of the service-based businesses like Mechanical/Electronic/Electrical/Software/Automobile etc. extend their post-sale support and services to esteemed customers by using the items/products/ software under AMC. An annual maintenance contract is a contract where the company charges some lump sum amount from their customer to continue service support for a specified product for a fixed period of one year. There are various companies in UAE that provide IT AMC Services to their customers but Greenedge computers are the best.

The typical annual maintenance contract format includes: 

• The name and address of the involved parties, usually a business and the company providing the service
• Price of the contract
• Annual maintenance contract terms and conditions
• Penalties for breaking contract or contract termination
• Expectations for how often your techs will need to service products
• Definition of whether the deal is a comprehensive maintenance contract (CMC) or oppositely
• List of the equipment covered for service
• Timeline for how long service will continue and how long it will typically take
• A spot for both parties’ signatures and the date

Also Read: What Is IT AMC? Why IT AMC Is Important & What IT AMC Service Covers?

What’s the difference between AMC and CMC?

An annual maintenance contract is an excellent way to cover basic service on products, a comprehensive service contract (CMC) covers any extra spare parts, labor, or transportation costs that come up for tech companies while servicing those products. A non-comprehensive agreement will only cover the services themselves—any other expenses that may come up throughout the process are the business’s responsibility.

Given this breadth of coverage, comprehensive contracts usually cost more than an AMC would. CMCs are typically good for a year after signing, but irregularly both parties agree to extend the range up to between three and five years. To get maximum coverage, many companies will choose CMCs over AMCs, though AMCs require less responsibility on the service provider side.

We at GreenEdge Computers are the best IT Company in UAE. We provide IT AMC services to all kinds of businesses. Some of the top companies in the UAE are already our clients. Contact us now to know more about this service and get a free quote for your business.

Also Read: What Is An IT AMC And Why Should You Hire The Best IT AMC Company In Dubai?